Bytesized Refund Policy

If you are not happy with the service you received you can get a pro-rata refund (you only pay for the time/resources you used) during the first 48 hours of service. After this window refunds are not possible. To request a refund open up a private ticket. We appreciate it if you would also state the reason for your refund because this feedback can be very valuable to further improve our services.

Some limitations do exist for our refund policy.